1 General PolicyCustomer Satisfaction Your satisfaction is our priority If...
1. General Policy
Customer Satisfaction: Your satisfaction is our priority. If you are not satisfied with your purchase, we are here to help.
2. Cancellation Policy
Service Appointments:
24-Hour Notice: Cancellations made at least 24 hours before the scheduled appointment time are eligible for a full refund.
Less Than 24-Hour Notice: Cancellations made less than 24 hours before the scheduled appointment time may not be eligible for a refund.
No-Show: If you do not show up for your scheduled appointment without prior notice, you may not be eligible for a refund.
3. Refund Policy
Digital Products:
Non-Refundable: Digital products such as downloadable content, reports, or personalized readings are non-refundable once delivered.
Physical Products:
Return Period: You have 30 calendar days to return an item from the date you received it.
Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Proof of Purchase: You will need to provide a receipt or proof of purchase to complete your return.
Services:
Satisfaction Guarantee: If you are not satisfied with a service provided, please contact us within 7 days of the service date to discuss a resolution or refund.
4. Process for Refunds
Initiating a Refund: To request a refund, contact our customer service team at pufs2024@gmail.com with your order details and reason for the request.
Processing Time: Once we receive your request, we will inspect it and notify you of the status of your refund within a reasonable period.
Refund Method: Once refund is accepted, the refund will be credited within 5-7 days into original method of payment
Contact Information
Name: Rajesh kumar singh
Email: pufs2024@gmail.com
Mobile: +91 93347 29492
Address: Hawai Jahaj Kothi, Kanke Road, Near Rock Garden, Misirgonda, alias pahargonda, Ranchi, Jharkhand, 834008